Privacy Policy


MAVEN TECHNOLOGIES PTE LTD

Privacy Policy

We recognise that our app and web service users want to know our approach to data privacy. Our Privacy Policy explains:

  • What information do we collect?
  • How do we use your information?
  • When do we disclose information?
  • Miscellaneous

Please do not hesitate to contact us for any queries.

Information Collected

Information you provide

Examples include username, email address, order number, comments, etc.

Information from use of our service

  • Device information
  • These include device specific information like hashed IMEI, hashed MAC address or User Agent.
  • Server Logs
  • When you use our service which interacts with our server, information like timestamp, IP address, etc. are stored in our server logs.
  • Cookies
  • When you use our web service, cookies are collected.

Information Usage

We use your information to provide our relevant service to you. For example, we communicate with you via your email address to keep you updated of important announcements pertaining to our service.

Your device information is non-personally-identifiable and we use it to collect statistics about legit and malicious use of our service.

Information in your mobile app is never accessed by us remotely. Contacts on your phone are only used internally by our apps to query for a contact name based on an incoming call or outgoing call number. These names are never stored on our server.

Cookies are used to facilitate sessions to identify a legit user of our web service.

Information Disclosure

Your information (personally identifiable or otherwise) is never disclosed to others unless we believe it is appropriate or necessary to:

  • take precautions against liability
  • investigate and defend ourselves against any third-party claims or allegations
  • assist government enforcement agencies
  • protect the security and integrity of our service

Your personally identifiable or non-personally-identifiable information is never revealed to any third party companies for their commercial or marketing use.

Miscellaneous

Data Security

Your personal information residing on our server is protected in the best possible way. Our portals are regularly updated with security patches to prevent malicious users from hijacking our site. However, we are not impervious to hacks and in such events or otherwise, there could be a possibility that information could be leaked or compromised. You agree to use our service at your own risks. If we learn of any breach of security, we will attempt to notify you at the earliest possible instance so that you can take appropriate steps to minimise your exposure and limit your damages. MAVEN TECHNOLOGIES PTE LTD WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE AND ANY RELATED SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Changes and Updates

This Privacy Policy may be revised as and when necessary. Please bookmark this page to be updated of the changes. Your continued use of our service constitutes your agreement to this Privacy Policy and its amendments.

Last modified: 10 Feb 2017